How to Follow My Loved One:

The “Follow My Loved One” feature helps caregivers locate their loved one quickly.  GPS tracking is available through locating the Loved One’s mobile device.

On your mobile device:

  1. Launch the SafetySnapp app on your mobile device
  2. Login to the app
  3. On the home screen, choose the bottom blue button labeled “Follow My Loved One”
  4. Tap the plus symbol in the top right corner
  5. Enter your loved one’s first name, last name, and contact information
  6. Note the PIN that is automatically generated with your loved one’s information

On your loved one’s mobile device:

  1. Launch the App Store or Google Play Store on your loved one’s device
  2. Search for the SafetySnapp Finder app
  3. Select SafetySnapp Finder from the results
  4. Download SafetySnapp Finder to your loved one’s mobile device
  5. Launch the SafetySnapp Finder app on your loved one’s mobile device
  6. Navigate to the settings menu by tapping the gears in bottom left corner
  7. Enter your loved one’s first name, last name, and contact information so it matching the information you entered on your mobile device
  8. Enter the automatically generated PIN saved on your mobile device
  9.  To save the information, press the “Save Now” button on the bottom of the screen.
  10. Press the “Start Tracking Me” button on the middle of the screen

Return to your mobile device:

  1. Launch the SafetySnapp app on your mobile device
  2. Login to the app
  3. On the home screen, choose the bottom blue button labeled “Follow My Loved One”
  4. Select your loved one from the list
  5. You are now tracking your loved one’s mobile device through GPS